Date: Jun 16, 2026
Location: Portland, OR, US
Company: NW Natural
Emergency Mgmt/Bus Continuity Mgr
Non-Union Position
Bus Continuity & Corp Security; Portland, Oregon (US-OR)
Hybrid schedule available for Oregon & Washington residents.
Regular FT, Exempt
Posting # 5595
About Us:
At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.
In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.
NOTE:
Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in‑office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.
The Role:
Leads and manages the company-wide Emergency Management and Business Continuity (EM/BC) programs to ensure strategic readiness, regulatory compliance, and operational resilience. This role oversees the development, implementation, and continuous improvement of policies, plans, and processes that prepare the company to respond effectively to emergencies and business disruptions. Provides consultation to senior leadership and manages cross-functional teams and external partners to build a resilient organizational culture.
Day to Day:
- Lead the development, maturation, and governance of the company’s enterprise-wide emergency management and business continuity programs.
- Collaborate with executive leadership and department heads to assess organizational risk and design integrated continuity strategies.
- Develop short- and long-term plans to align EM/BC capabilities with evolving internal and external risks.
- Manage company-wide emergency response and continuity plans; ensure integration across departments and critical operations.
- Facilitate regular testing, auditing, and exercising of emergency and continuity plans.
- Serve as the lead advisor and coordinator during emergencies or disruptive events.
- Activate and manage the Business Continuity and lead recovery efforts.
- Develop and lead education and awareness programs to enhance preparedness across the company.
- Oversee budget planning and resource allocation for emergency management and business continuity initiatives.
- Supports Company’s commitment to a culture of safe work practices.
- Collaborates with IT&S and cybersecurity teams to align business continuity strategies with IT disaster recovery plans, ensuring cohesive incident response procedures and joint participation in tabletop exercises and resilience assessments.
Come on your first day with:
- Bachelor’s degree in Emergency Management, Business Continuity, or related field; or equivalent combination of education and experience.
- 7 or more years of progressively responsible experience in emergency management, business continuity, and disaster recovery.
- Professional certifications strongly preferred: CEM, ORCEM, CBCP, MBCP, or similar.
- Extensive knowledge of the National Incident Management System/Incident Command System
- A demonstrated history of developing and conducting ICS training. Certified ICS instructor highly preferred.
- Experience in developing and conducting emergency exercises using HSEEP principles.
- Utility experience preferred. Natural gas and/or water utility experience highly preferred
- Demonstrated leadership in cross-functional crisis response and resilience programs.
- Experience managing staff and/or large-scale initiatives in a matrixed or corporate environment.
- Organizational and project management skills, with the ability to manage multiple complex initiatives, meet deadlines, and work independently.
- Excellent verbal and written communication skills, including active listening, facilitation, and the ability to influence stakeholders across all organizational levels.
- Demonstrated analytical and creative problem-solving skills, with the ability to develop and present recommendations and identify alternative solutions.
- Computer skills and the ability to apply them to various Company systems, word processing, spreadsheet and database applications.
- Proficiency in continuity planning tools, emergency notification systems, incident command frameworks, and Microsoft Office or equivalent business software.
What we offer:
Health & Wellness –
- Rich health insurance benefits with competitive employer contribution
- Free access to an online wellness resources platform
Work Life Balance -
- Up to 23 Vacation Days
- 80 Hours of Sick Time
- 10 paid holidays and 3 floating holidays
- Flexible work arrangements
- 3 weeks paid parental leave
- Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
- 1500 sq foot exercise facility and secure bike room
Financial -
- Meaningful annual incentive bonus opportunity in addition to base salary
- Competitive 401K company contribution and match
- 15% discount on NW Natural stock through Employee Stock Purchase Program
- Up to $5250 a year in tuition reimbursement
- Wellness incentive program
Discounts -
- 20% off natural gas service
- Up to 30% discount at NW Natural Appliance Center
- TriMet Pass for all HQ employees
- Generous discounts with Verizon & AT&T Wireless
Base salary range: $110,250.00 - $157,100.00 per year, depending on qualifications
Annual Target Incentive: Manager, 15.0% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.
Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.
https://www.nwnatural.com/about-us/the-company/careers
Deadline: 6/30/26
Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.
NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341.
NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.
Nearest Major Market: Portland Oregon