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Technical Coordinator 2 (Term)
Union Position; Up to 1 positions
Project Coordination; PortlandOregon (US-OR) 
Regular FT, Term Position up to 1 year
Posting # 4232  

 

NOTE:

 

This is a Term position, up to one year in length.

General Purpose:

 

Performs a variety of specialized technical administrative activities using established practices with minimal supervisory direction.

 

General Essential Functions:

 

  • Coordinates, tracks, and/or monitors a variety of departmental activities of a technical and specialized nature.
  • Using established practices identifies necessary resources, schedules, routes, and/or work flow, often simultaneously, to meet daily needs.
  • Completes and processes more complex and detailed documentation.
  • Communicates with internal and external customers to answer questions, provide information, understand needs, clarify process, obtain information, and discuss problems and possible solutions.
  • Research and maintain records, data bases and technical information.
  • Prepares reports, ensures accuracy and compliance.
  • Maintains knowledge of the operation and maintenance of departmental processes and systems. Coordinates system activities. Identifies problems and assists with possible solutions.
  • Performs other tasks as required, including those in lower levels as referenced in the CBA, with training as needed.
  • Acts and communicates in a professional, respectful, and cooperative manner in connection with all activities associated with NW Natural.
  • Follows supervisory instructions and is flexible and adaptable to changing conditions and expectations.
  • Maintains punctual, regular, and reliable attendance.
  • Demonstrates the Company’s core values and complies with all Company policies and procedures.

Position Specific Essential Functions:

 

  • Prepares and tracks work packets for service/main installations, repairs, replacements, or abandonment. Monitors work packets through permitting process. Researches records, generates work orders, and validates information.
  • Assists in the preparation to obtain necessary permits for construction work. Provides information to other utilities and permitting agencies. Addresses customer/contractor complaints.
  • Originates and coordinates pre-planning of work orders and processes. Compiles, verifies, and enters data into system.
  • Provides customers, contractors, counties, cities, and other utilities with detailed and accurate information. Identifies and assists in resolving problems, addresses complaints, and collects payments when necessary.
  • Completes routine auditing of work.
  • Creates routine reports and queries.
  • Completes special projects.

Essential Function Requirements:

 

  • Advanced math and reading skills.
  • Knowledge and understanding of natural gas piping systems and system inspections is preferred. 
  • Ability to access, input, and retrieve information from a computer.
  • Typing at 35 wpm.
  • Data entry skills of 6,000 kph with 90% accuracy.
  • Knowledge of the Company’s organization, inter-relationships, policies, procedures, processes, and department/work specific requirements.
  • Ability to communicate effectively with employees and customers to answer questions or resolve issues with tact and diplomacy.
  • Ability to multitask, detail oriented and accurate, and ability to prioritize.
  • Ability to deal with sensitive information in a confidential manner.
  • Ability to concentrate on tasks, apply procedures in sequence, make decisions with limited information, and work in a structured team environment.
  • Ability to establish priorities, balance multiple assignments, work with strict deadlines and adapt to changing priorities.
  • Solid communication and problem-solving skills.
  • Sustained sitting for 6-8 hours per day, hand/finger dexterity and grasping ability.
  • Subject to random drug testing.
  • Practical knowledge of engineering records, policies, procedures, and accounting terminology for cost recovery is preferred.  
  • Ability to understand, read and apply information from plats, assessor and survey maps, drafting specifications, and engineering drawings/sketches.
  • Knowledge of engineering, marketing, construction and gas terminology is preferred.  
  • Knowledge of NWN customer service operations; ability to effectively handle complaints and emergency situations.
  • Ability to coordinate detailed processes requiring specialized knowledge.
  • Ability to effectively document and maintain technical information.  
  • Ability to use mapping systems, word processing, spreadsheet, adobe software, and mainframe applications.
  • Subject to random drug testing.

Position Essential Function Requirements:

 

  • Practical knowledge of engineering records, policies, procedures, and accounting terminology for cost recovery is preferred.
  • Ability to understand, read and apply information from plats, assessor and survey maps, drafting specifications, and engineering drawings/sketches.
  • Knowledge of engineering, marketing, construction and gas terminology is preferred.
  • Knowledge of NWN customer service operations; ability to effectively handle complaints and emergency situations.
  • Ability to coordinate detailed processes requiring specialized knowledge.
  • Ability to effectively document and maintain technical information.
  • Ability to use mapping systems, word processing, spreadsheet, adobe software, and mainframe applications.
  • Subject to random drug testing.

 

Qualification Period: 6 months

What we offer:

 

Work Life Balance -

  • 10 paid holiday and 3 floating holidays. 
  • 3 weeks paid parental leave
  • Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women’s Network
  • Numerous volunteer and community engagement opportunities
  • Start with 16 PTO Days  

 

Financial -

  • Generous 401K company contribution and match. 
  • 15% Discount on ESPP
  • Wellness incentive program 

 

Discounts -

  • 20% off natural gas service 
  • Up to 30% discount at NW Natural Appliance Center
  • TRI Met Pass for all HQ employees
  • Generous discounts with Verizon & AT&T Wireless 

 

Hourly Rate: $31.33 

 

Application Process: To be considered for this position, submit a complete electronic application

 

https://www.nwnatural.com/about-us/the-company/careers

 

Deadline: 2/14/23

 

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. Pre-employment drug tests are part of the hiring process and apply to all positions.. 

 

NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or  (971) 979-6341.

 

NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.


Nearest Major Market: Portland Oregon

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