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Rates/Regulatory Water Program Manager 

Non-Union Position
Regulatory Affairs; Portland, Oregon (US-OR)  

Hybrid schedule available for Oregon & Washington residents. 
Regular FT 
Posting # 4652  


About Us:


At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.  


In addition to environmental stewardship, We’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

The Role:


NW Natural is looking for an enthusiastic, experienced, and talented Rates and Regulatory professional to lead our regulatory activity for our fast-growing water utility business in multiple state jurisdictions and support our regulatory work for our natural gas business.   This role will be responsible for:   

  • Planning and developing regulatory strategy for multiple water & wastewater utilities;
  • Leading cross-department teams in regulatory proceedings at public utility commissions;
  • Developing ratemaking models for regulatory proceedings; 
  • Advising management and executive leadership regarding regulatory issues;  
  • Providing support to our business development team for regulatory due diligence;
  • Ensuring regulatory compliance with applicable jurisdictional utility regulations;
  • Supporting our water utilities’ records and content management and tariff administration.

Day to Day:


  • Represent water utilities in regulatory proceedings before the Public Utility Commission of Oregon, the Washington Utilities and Transportation Commission, the Idaho Public Utilities Commission, and the Public Utility Commission of Texas.
  • Develop business plans and strategy to recommend to management and executives; execute plans and strategy.
  • Build strong relationships with internal and external stakeholders, including consumer advocacy groups and other intervening parties. 
  • Lead a cross-department team to develop regulatory applications, including rate case and service territory expansion requests.
  • Perform regulatory due diligence for potential acquisitions to grow our water utility business.  
  • Develop revenue requirement models for rate case proceedings.
  • Build rate design and rate spread models to inform tariffs.
  • Provide subject matter expertise on the Company’s tariffs and rules and the enabling state rules and laws.
  • Author new tariffs and update existing tariff language to respond to regulatory issues.  
  • Conduct research and summarize various utility regulation topics and industry developments and at times, will propose regulatory mechanisms or recommendations to internal management.
  • Regulatory consulting for multiple water utilities seeking regulatory advice on day-to-day matters. 
  • Facilitate and/or manage regulatory compliance for water utilities.  
  • Perform other duties, including regulatory analysis for NW Natural Gas Company, as assigned by Senior Director of Rates & Regulatory Affairs.
  • Ability to work a flexible schedule to accommodate peak periods; ability to travel for regulatory proceedings and industry conferences.
  • Demonstrates appropriate leadership and decision-making behaviors; maintains technical job knowledge and personal skill development.  
  • Supports Company’s commitment to a culture of safe work practices.

Come on your first day with:


  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment in allegiance with Company values and initiatives.
  • Bachelor’s degree in business, economics, or related field, and 7-10 years relevant experience in the regulated public utility industry.  
  • Technical ratemaking experience:  hands-on practical experience developing ratemaking models.
  • Understanding of financial accounting, regulatory accounting preferred.
  • Regulatory policy experience: deep understanding of the regulatory compact between public utilities and public utility commissions.
  • The ability to evaluate risk in complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
  • Experience leading negotiations. 
  • Knowledge of the water utility industry and emerging trends strongly preferred.  
  • The ability to develop and foster relationships in our company and with our regulatory stakeholders.      
  • Project management and leadership skills and experience, including the ability to work with a cross-department team, to maintain project timelines, and deliver on commitments.
  • Must be a confident self-starter with the proven ability to exercise sound independent judgment and proactively meet the demands of the business.
  • Excellent public speaking and writing skills, including the ability to effectively communicate with individuals at various organizational levels, both internally and with third parties.

What we offer:

Health & Wellness –

  • Rich health insurance benefits with competitive employer contribution
  • Free access to an online wellness resources platform 


Work Life Balance -

  • Up to 23 Vacation Days 
  • 80 Hours of Sick Time 
  • 10 paid holidays and 3 floating holidays
  • Flexible work arrangements 
  • 3 weeks paid parental leave
  • Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women’s Network and many other Employee Resource Groups
  • 1500 sq foot exercise facility and secure bike room  


Financial -

  • Meaningful annual incentive bonus opportunity in addition to base salary
  • Competitive 401K company contribution and match 
  • 15% discount on NW Natural stock through Employee Stock Purchase Program
  • Up to $5250 a year in tuition reimbursement  
  • Wellness incentive program  


Discounts -

  • 20% off natural gas service 
  • Up to 30% discount at NW Natural Appliance Center
  • TriMet Pass for all HQ employees
  • Generous discounts with Verizon & AT&T Wireless  


Base salary range: $116,750.00 - $166,400.00 per year, depending on qualifications

Annual Target Incentive: Grade 22, 15.0% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.    


Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.


Deadline: 02/27/2024


Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. Pre-employment drug tests are part of the hiring process and apply to all positions.


All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.


NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at or  (971) 979-6341.


NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.

Nearest Major Market: Portland Oregon

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