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Information Security Specialist (Cyber Security Incident Response) 

Non-Union Position
IS Security & Analytics; Portland, Oregon (US-OR)  

Hybrid schedule available for Oregon & Washington residents. 
Regular FT 
Posting # 3666  


The Role:


You’ll be a member of the Security Operations Team and collaborate with our teams on projects and operational work, as part of our security program to meet Transportation Security Administration Security Directives. This position will work closely with IT&S Compliance and other technical teams. The primary purpose of this position is to ensure Information Technology & Services (IT&S) Department is compliant with state and federal regulations by identifying, evaluating, prioritizing, monitoring, and reporting on the effectiveness of operational controls within Information Technology (IT) and Operational Technology (OT) environments.

Day to Day:


Security Monitoring / Incident Response

  • Investigate potential security incidents to determine what occurred
  • Respond to security incidents including leading the response for smaller incidents 
  • Apply NW Natural context to potential incidents to better understand potential security incidents 
  • Collaborate with your team and the managed service provider to update incident remediation plans
  • Build and develop the investigative program through collaboration and influence
  • Automate response and investigative functions
  • Provide co-ordination and crisis management between engineering groups and security responders during high severity incidents
  • Develop and report on key performance indicators to show the effectiveness of our security monitoring / incident response processes as well as our managed service provider
  • For Level 1, support technical decisions about how we work with our managed service provider; for Level 2 and 3, make technical decisions about how we work with our managed service provider.


Security Consulting

  • Collaborate on projects to ensure that security issues are addressed throughout the project lifecycle
  • Review system designs and identify areas for security improvements
  • Provide ad hoc consulting on tactical security topics



  • Evaluate security risks and their impact to NW Natural
  • Create technical documentation for other analysts and teams
  • Support (Level 1) or make (Level 2 and 3) technical decisions on behalf of NW Natural when working with the managed service provider
  • Develop and track key performance indicators for managed service provider
  • While the security monitoring and incident response responsibilities mean that there is an afterhours component to this role, typically it is less than one hour per week.

Come on your first day with:


  • Minimum three years IT, industrial control systems, or information security experience.  Additional years’ of experience and demonstrated knowledge/complexity of assignments/experience required for level 2 or 3.  
  • Bachelor's degree or equivalent additional work experience
  • ITIL Foundations certified or successful completion within 90 days of starting


Technical Competency

  • A solid understanding of security priorities and concepts 
  • Technical knowledge of mainstream operating systems, complex applications, identity and access management technologies, security information and event management, or endpoint security solutions.


Occupational Personality

  • You’ll interact with NW Natural's personnel at various levels to understand business imperatives.
  • Strong technical communication skills will be key to your success. Your written and verbal communication skills will help you succeed, as will your ability to communicate security concepts and situations to audiences with varying levels of familiarity with these concepts.
  • Leadership abilities with the capability to direct other technical staff on security initiatives and guide team members 
  • You’ll get to work with minimal supervision. Strong analytical skills to analyze security requirements and relate them to appropriate security controls.
  • Your ability to manage expectations appropriately will help and build long-term relationships.
  • You’ll remain current with industry trends and evolving threats.

What we offer:


Work Life Balance -

  • Up to 21 Vacation Sick Time Days  
  • 11 paid holiday which includes 3 floating holidays. 
  • Flexible work arrangements 
  • 3 weeks paid parental leave
  • 1500 Sq foot exercise facility, onsite yoga classes, massage, and secure bike room. 


Financial -

  • Meaningful Annual Incentive Bonus Opportunity in addition to base salary
  • Generous 401K company contribution and match. 
  • 15% Discount on ESPP
  • Up to $5250 a year in tuition reimbursement 


Discounts -

  • 20% off natural gas service 
  • Up to 30% discount at NW Natural Appliance Center
  • TRI Met Pass for all HQ employees
  • Generous discounts with Verizon & AT&T Wireless 


Base salary range: $72,300.00 - $99,200.00 (Level 1) or $87,300.00 - $124,650.00 (Level 2) or $109,500.00 - $156,000.00 (Level 3) per year, depending on qualifications

Annual Target Incentive: Level 1, 9.5% target
                                           Level 2, 9.5% target

                                           Level 3, 12% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.    


Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.


Deadline: 8/29/2022


Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. Pre-employment drug tests are part of the hiring process and apply to all positions.


All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, sexual orientation, gender identity, veteran status, disability or any federal, state or locally protected class.


NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.

Nearest Major Market: Portland Oregon

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